Flash Plugin
Home page appears broken?
You may need to install Adobe Flash to view some features of our website.
Click here to get the latest plugin.
Viewing PDF Documents.
Adobe Acrobat Reader is required to view and print documents in Adobe Portable Document Format (PDF).
Click here to get the lastest version.
About Cookies
Trouble finalizing your order? Entered the correct user name and password but still can't log in?
You may need to clear your browser cookies.
"Cookies" are small files stored on your computer's hard drive by your browser. These cookies help us identify you as an account holder and optimize your shopping experience. They do not include any data that will identify your personal information, or allow any access to your hard drive beyond that file.
They are, however, necessary to use our site. Here’s how to assure you’re accepting cookies:
Some browsers may require you to reboot your system.
Shopping Cart
Your items will remain in your shopping cart for 3 days after the last time it was viewed.
Entering Comments
Click the "enter comments" button on the checkout page and enter a comment or special instructions.
Pop-up Windows
We occasionally use pop-up windows to display information. Please turn off pop-up blocker software for our site or disable that feature in your browser.
Browser Version Not 6.0 Or Higher?
If you receive the following message: "Your browser version is not 6.0 or higher. This may cause problems with this application. It is recommended that you upgrade your browser before attempting to run this application", this means you are viewing Web sites on an older browser that will inhibit your experience in using our site successfully. We suggest you visit your browser manufacturer’s Web site and download a free upgrade. To check your version, simply:
Select "HELP" from the main toolbar on your browser.
Select "ABOUT" (browser).
Look at the heading entitled "VERSION." This tells you the version of your Browser in numerical form.
Viewing Screen Less Than 1024 X 768 Pixels?
If you receive a message that says: "This application looks and operates best with an available viewing screen of at least 1024 X 768 pixels. It is recommended that you adjust your settings before attempting to run this application", this means you may not have enough viewing space on your screen to adequately view our Web site. To expand your viewing area, here's all you do:
OR
You may want to close some of the non-essential toolbars to give you more screen space. To do this:
16 Bit Color Scheme
If you receive a message which says: "This application looks and operates best using at least a 16-bit color scheme, it is recommended that you change your settings or upgrade your browser before attempting to run this application", that means that you could enhance your color capabilities by upgrading your monitor preferences. Here’s all you do:
Some PCs may require that you reboot to activate this change.
No JavaScript?
If your browser either has JavaScript turned off or is not JavaScript compatible, you may be able to set your preferences to JavaScript enable your browser (if possible) or upgrade your browser before attempting to run this application. Here’s how you can check it:
Changing security settings may prompt you to shut down and reboot your system.